- Primary Phone Number:
- Wiveliscombe House,
Here you’ll find information about Coronavirus, support available, and in particular things going on in Wiveliscombe and surrounding area to help our communities manage through these strange and difficult times. We hope you find the information you need, but if you do need further help, or can offer assistance, contact 01984 624777, or email email@example.com.
If you’re feeling ill, may have been in contact with someone who has fallen ill, or are worried about the impact on other medical conditions Click here.
How to cope if you’re stuck at home -
- Shopping Click here
Coping with loneliness Click here
Keeping children occupied Click here
Coping with boredom Click here
Help if you’re feeling down Click here
How to stay in touch Click here
Tips for working from home Click here
- Keeping fit and De-stressing Click here
Advice if you are Employed or Self-employed and have lost income and may also have rent or mortgage difficulties. Updated 26/3 Click here
Advice if you are in receipt of Universal Credit, Employment Support Allowance or Personal Independence Payment or need to make a new benefits claim Click here
Concessions by some banks and lenders and problems paying bills. Click here
Union and other Hardship Funds. Click here
- Local Advice Updated 1/3/2020 - Includes District Council 100% extended retail business rate discount for 2020/21 Click here
Information on support available such as loans, grants, business rate holidays and much more. Update 13/4/20 Business Insolvency. Click here
Concerns about Income Tax Click here
Information from the FSB – Federation of Small Businesses Click here
- Local Advice Update 30/3/20 Including SW&T District Council 100% Extended Retail Rates Discount for 2020/21 Click here
Click here for NHS Advice https://www.nhs.uk/conditions/coronavirus-covid-19/
Or here for the government pages https://www.gov.uk/government/collections/coronavirus-covid-19-list-of-guidance
It’s important that we all, as far as we can, support local businesses, many of whom are adapting as much as they can to support the community. Please observe the usual precautions - stay a safe distance apart, use contactless cards if you can, do not panic buy.
Here are some useful contacts (this is not a comprehensive list - please email firstname.lastname@example.org with any local additions or corrections).:
- Taste of Spice - Indian Cuisine to take away, 5pm to 10pm seven days a week. 01984 624545 or find them on Facebook
- The Globe, Milverton - Meals. Take away or can deliver to Milverton area if you can’t leave home. 01823 400534
- Lowtrow Cross Inn, Upton - Meals and some groceries. Can deliver if you can’t leave home. 01398 371220
- Three Horseshoes, Langley - Meals. Can deliver if you can’t leave home. 01984 623763
- White Hart, Wiveliscombe - Take away meals. Look up on Facebook for daily menu. 01984 623344
- The Bear, Wiveliscombe - Take away meals. Look up on Facebook for menu. 01984 624147
- Duende, Wiveliscombe - Pre-prepared weekend meals. Look up on Facebook and order via email@example.com
Food, drink and groceries
- The Larder - Groceries including cheese and deli counter. Will organise some deliveries if you can’t get out. 01984 623236 or find them on Facebook
- Central Stores (was the Spar) - Groceries. Will assist if you can't get to the shop. 01984 623224
- Wivey Co-op - Groceries.
- Thorne’s Butcher - Meat and selection of cheese, pies etc. Senior hour between 8am and 9am Monday, Wednesday and Friday. Will assist if you can’t get to the shop. 01984 623270
- Gundenham Dairy - Deliveries milk and a range of dairy products and staples. 01923 662704
- Cotleigh Brewery Shop - open weekdays and Saturday morning (social distancing arrangments in place).
- North Street Garden Shop, Wiveliscombe - opening part time for pet food orders. Check Facebook for opening hours and call 01984 623256 to order.
- A new website listing a number of outlets delivering food https://www.simplysig.shop/
If you can’t find what you need locally, a few supermarket delivery pages (Currently fully booked as of 26 March 2020): -
Loneliness is a problem for many people at the best of times. Losing the connection with the community around you can make things even more difficult.
If you’re self isolating during coronavirus and feeling lonely, finding a way through it might be a little more difficult than usual. Try to keep active, take up a hobby - read, write, paint, sew. Here are a couple of ideas:
Definitely tune your radio into 10 Radio on 105.3fm or www.10radio.org to keep up with the community. (NB - 10 RADIO is currently broadcasting a limited schedule but will include a 9am Coronavirus update and the Sunday 10am service with Rev Andrew Norris).
Coronavirus factsheet for children:
Here are a few links. Let us know your ideas too.
Free courses: https://www.open.edu/openlearn/free-courses
Staying fit: https://www.bbc.co.uk/news/uk-51933762
Hobbies you can do at home:
If isolation does start to get on top of you please don’t try to “tough it out”. There are people out there who’ll take the time to lend a listening ear and help you through. Call the community office on 01984 624777 or email firstname.lastname@example.org to be connected without someone who can help.
Mindline Somerset- emotional support available 24 hours every day 01823 276892 https://www.mindinsomerset.org.uk/
Every Mind Matters: https://campaignresources.phe.gov.uk/resources/campaigns/82/resources/5095
While it’s never going to be a substitute for being in the same room as friends and family, video calls are easier than ever to make and instantly reach anywhere in the world. These include Facebook Messenger, Skype and Zoom (good for group chats). We hope to have a telephone volunteer or two available soon who can talk you through setting these up if you have problems.
Working from home means a very different environment and routine, with many distractions you wouldn’t normally have to deal with.
Video and audioconferencing are very handy for keeping in touch with colleagues:
If team working and collaboration are important to your work, some of these ideas may help.
Being stuck at home for long periods will make it harder to stay healthy and physically active, but there are many ways of exercising indoors. Look out for simple guides, like this one.
Or for a bit of company there are plenty of these to be found:
Or if that looks a bit too strenuous at your time of life, there are plenty of workouts for pensioners online too.
And don’t forget that even if you don’t feel like you’re doing much, the stresses of life will take their toll. Perhaps now is the time to give meditation a try.
Your income may have been seriously affected for a number of reasons including self-isolation due to being ill yourself, caring for someone self-isolating in the household, having been advised to self-isolate due to health vulnerability or contact with a potentially sick person.
If you are an employee you may be entitled to statutory sick pay.
If you are self-employed or know that as an employee you earn below the Statutory Sick Pay limit you may be entitled to Universal Credit or other benefit
Update 26.3.20. If you are Self Employed. A Self Employment Income Support Scheme for claiming a taxable grant worth 80% of your trading profits up to a maximum of £2,500 per month for the next 3 months. Click on the link below for detailed criteria and how to claim.
If you are having difficulty meeting mortgage repayments or paying rent. There is relief available.
Click on these links for more detailed information.
If you are self-employed and unable to pay your Tax. The HMRC has set up a helpline tel: 0800 0159 559
You may already be in receipt of benefits and are concerned about how you can continue to meet the strict requirements in the current circumstances, or your employment may have ceased because the business has had to close.
The government has lifted several of the requirements on benefits claimants. If you need to make a new claim for Universal Credit you can receive a month’s advance upfront without attending a job centre, current claimants do not need to attend Job Centres for 3 months and the 7 day wait for starting Employment Support Allowance has been removed.
Click here for more detail on the new arrangements.
If you are experiencing Coronavirus related problems with making Credit Card or other repayments or paying bills, then let the bank, lender or supplier know and ask if there is any help they can give you. Citizens Advice Bureau has published advice and this Which? Magazine article may be helpful. Click on the links below
Some companies, unions and other professional bodies have set up hardship funds for their staff or members. Such as the Musicians Union below. If you belong to a Union or work for a large company it is well worth approaching them to see what is available.
With workplaces closing, illness and not knowing how long our lives will have to change for, financial commitments and the fear of having to eat into savings or even not being able to afford the basics, will be a huge worry for many of us. Don’t be too proud to share your concerns and talk to others, on the phone or on-line, there will be many in the same boat.
Taunton Citizens Advice offer advice with financial and other problems via email or Tel: 03444 889 623 Mon – Fri 10 til 4, or a Text relay service for those who are deaf or hard of hearing on 03444 111 445 or click on the link
Christians Against Poverty have teams connected to local churches and the local debt centre is managed by Andrew Kelly. You can contact the central helpline for more information. They have suspended home visits at present but you can phone on: 0800 328 0006 or click on the link
The Village Agent Cat Sweatman can point you in the right direction for the right agency, service or people to turn to if you are suffering financial hardship and are overwhelmed or confused or have failed to find the right agency to turn to. Where drop ins or other Face to Face appointments are offered on this and other websites, just remember that these will be not be possible for the time being. Tel: 01823 331222 or 07746 340546 or click on the link.
Many local businesses will have been seriously affected by the impact of the virus and the Government is offering a range of help including the following:
A job retention scheme to allow continued payment of part of employees’ salary
A Business Interruption Loan scheme covering up to 80% of losses
For small businesses of less than 250 employees, the cost of 14 days Statutory Sick Pay refunded
A £10,000 cash grant to the smallest businesses
Update 26.3.20 A Self Employment Income Support Scheme for claiming a taxable grant worth 80% of your trading profits up to a maximum of £2,500 per month for the next 3 months. Click on the link for detailed criteria and how to claim.
A Business Rate holiday for retail, hospitality and leisure
Deferring vat and income tax
Update 13.4.20 Advice on Insolvency and Business Restructuring https://www.gov.uk/government/news/getting-help-if-your-business-is-in-distress
Update 26.3.20 Support for businesses trading internationally Click link: https://www.gov.uk/government/publications/coronavirus-covid-19-guidance-for-uk-businesses/coronavirus-covid-19-guidance-for-uk-businesses-trading-internationally
For full information and how to apply click on these links.
Business Support Helpline Telephone: 0300 456 3565
Monday to Friday, 9am to 6pm
The CBI has a very thorough and comprehensive website with a list of links to key external resources from organisations such as ACAS, CIPRA and the Federation of Small Businesses. It provides up to date guidance and daily ”webinars” that you can sign up to keep you In the Know and a dedicated Covid 19 Inbox for any questions. It has a section for small businesses and includes non-financial topics such as the best approach for communicating with employees. It also has a section on “How can your business help” in terms of emergency production or helping others locally. Click on the link
The Tax Helpline explains what to do if Businesses or self-employed people are not able to pay their tax bill. Including payment by instalments or cancelling penalties and interest due to delay.
Click on the link or phone:
HMRC Tax Helpline 0800 0159 559 Monday to Friday 8am to 4pm
The FSB website includes latest government announcements, up to date news and a Help and Support webinar to watch. It covers topics such as how to deal with cash flow issues and answers questions such as what to do about your business premises if you have to close and who you can talk to about further actions you may be able to take.
Somerset Chamber of Commerce offers daily updates and information and the Chief Executive, Stephen Henagulph, is also holding a daily web conference at 10am every morning to discuss the latest developments and support packages available to businesses across Somerset. You can book your place via the following link: https://zoom.us/j/908951651.
Somerset County Council Coronavirus website has a Support for Local Businesses section. Click here
Somerset West and Taunton District Council has a Coronavirus web site including detailed information and eligibility criteria for the Business Interruption Loan Scheme BILS and a Remote Working Advice toolkit.
Update 30.04.20 For full information on zero Retail Rates applied for 2020/21 to those businesses concerned.
For information on arrangements for claiming the £10,000 and £25,000 Small Business Grant Fund and Retail, Hospitality and Leisure Grant fund and online application form